SMS reset links during the call
Share secure reset URLs without ending the conversation.
All features
AI Technical Support
AI Technical Support Agent for IT Companies
Streamline troubleshooting with Vox-Lumen's AI technical support agent. Resolve common issues faster with robust voice and call-center automation.
- 24/7 Available
- Human-like Voice
- Ticket-ready
14-day free trial · Free $10 credit
Today's conversations
312
+31% from yesterday
New inquiries
188
Booked
24
Resolved
163
Top queries
- · Password reset
- · VPN not connecting
- · Ticket status
- · Server downtime
Vox-Lumen AI
Hello! I'm your AI it services assistant.
How can I help you today?
Type your message...
Trusted by leading IT teams
TechSolutionsCloudNestPacketForgeNexOpsStackGuardTechSolutionsCloudNestPacketForgeNexOpsStackGuard
Resolves IT issues with an AI technical support agent
25%
Cost reduction
35%
Increase in efficiency
40%
Higher customer satisfaction
30%
Potential business growth
The challenge
With Vox-Lumen, revolutionize your it services.
- 01
Support queues overwhelm teams and slow response times.
- 02
Complex troubleshooting frustrates customers.
- 03
Solutions are inconsistent across similar tickets.
Human-like voice agents
Built for it services workflows.
Voice recognition, real-time analytics, and customizable support flows triage tickets, guide basic fixes, and escalate only when a human engineer is needed.
Get Started99.9% UptimeSecure & Compliant24/7 Coverage
Triage and categorize support requests
Route every issue to the right queue instantly.
Walk users through common fixes
Resolve password and access issues on the call.
Open and update tickets automatically
Keep ITSM records accurate without extra work.
Escalate critical issues to engineers
Warm-transfer P1s with full conversation context.
Vox-Lumen AI
IT Services assistant
Hello! How can I assist you today?
Powerful integrations
Connect Vox-Lumen with your favourite apps.
Connect ITSM tools like ServiceNow or Jira via Zapier or API. Sync Slack and Microsoft Teams so critical issues reach the right engineer fast.
View All IntegrationsS
ServiceNow
ITSM
J
Jira
Ticketing
P
PagerDuty
On-Call
Jul17
Google Calendar
Schedule Sync
MT
Microsoft Teams
Team Chat
Slack
Team Alerts
Automate tasks & actions
Agents that talk — and get work done.
Transfer P1 issues to on-call staff
Warm-transfer critical incidents with full context.
Create tickets through webhooks
Open ITSM tickets the moment an issue is reported.
Email resolution summaries
Send clear close-out notes after every fix.
WhatsApp status updates
Keep requesters informed as tickets progress.
Calendar invites for scheduled maintenance
Book windows and notify stakeholders automatically.
Our agents are so human-like that most callers can’t tell the difference.
Start a 14-day free trial and get $10 credit to launch it services voice agents today.