Inquiry intake
Qualify course interest, city, and urgency on the first call.
IA
Inquiry Agent
Routes callers by course and language
#1 Education voice agents
Boost enrollments with AI voice agents for edtech and institutes
Answer inquiries, book counseling, and chase incomplete applications by phone — so counselors focus on conversions, not missed calls.
- Trusted by 1,000+ teams
- 38% faster inquiry-to-counseling time
- 27% higher demo show-up
Education workspace
Operations dashboard
Open
128
+12%
In progress
47
+8%
Overdue
9
-18%
Completed
342
+24%
Work order trends
Created Done
Recent activity
Ticket assigned
2m ago
SLA reminder sent
14m ago
Work order closed
31m ago
New request logged
1h ago
Trusted by teams in education
BEBrightPath Ed
SCSummit Coaching
HIHarbor Institute
Google
Slack
Microsoft
Zoom
01 · Main features
Everything your education team needs
Core voice capabilities built for education — from first call to booked next step, with agents in the loop.
24/7 inquiry answering
Counseling and demo booking
Multi-language support
Fee and document reminders
Counselor calendar sync
Hot-lead escalation
Call summaries to CRM
Enrollment analytics
Workflows
Route every inquiry to the right counselor
Capture course interest once — then book the right owner by program, city, and urgency.
- ✓Route work to the right owner instantly
- ✓Keep every stage visible in one place
- ✓Cut handoff delays between teams
Workflows preview
Education matching
@ enquiries / Online enquiry form
WHEN
Record created
Interest / category is Education
Show fields (4) + trigger action
Show checklist (1) + assign owner
Automation
Automate demo and fee reminder calls
Keep applicants moving with timed outbound voice when applications stall.
- ✓Trigger follow-ups without manual chasing
- ✓Escalate when SLAs start to slip
- ✓Keep sequences consistent across sites
Automation preview
Post-enrolment process
WHEN
Stage changes to Won
ACTION
Assign owner + create tasks
SCHEDULE
Follow-up email in 2 days
CONDITION
If no reply → escalate
Portals
Human-like conversations parents trust
Natural voice that answers FAQs and escalates complex questions cleanly.
- ✓Share live status with clients securely
- ✓Reduce inbound “any update?” messages
- ✓Control exactly what outsiders can see
Portals preview
Portals
Create user type| User type | Users | Created by | Access |
|---|---|---|---|
| Customer | 128 | Admin | Limited |
| Partner | 34 | Ops lead | Shared |
| Internal | 56 | Admin | Full |
AI assist
See enrollment conversion by channel
Dashboards for call volume, counseling show-up, and fee completion.
- ✓Detect repeating issues before they cascade
- ✓Link related tickets into one clear signal
- ✓Suggest the next preventive action
AI assist preview
AI pattern watch
Live · scanning tickets
Repeat failure
HVAC Unit B-12 · same fault 4× this month
AI linked tickets #4821, #4902, #5011, #5088 — likely root cause: worn compressor seal.
4
Similar tickets
6.2d
Avg reopen
86
Risk score
Suggested next step
Open preventive work order, assign HVAC vendor, and notify site manager before next failure.
Create work orderView linked tickets
02 · Use cases
How education teams use Vox-Lumen.Ai
Practical call flows your team can run on day one — from first inquiry to booked next step.
Counseling booking
Confirm demo slots and send calendar holds automatically.
SA
Scheduling Agent
Books demos across counselor calendars
Enrollment chase
Outbound reminders for docs, fees, and batch start dates.
EA
Enrollment Agent
Chases incomplete applications by phone
Qualify faster
Score inquiries by course fit on the first call.
Book counseling
Give every hot lead a confirmed slot without phone tag.
Chase admissions
Outbound nudges for docs and fees before seats go cold.
Cover after hours
Never lose an inquiry that comes in at night.
Share context
Push call summaries to counselors automatically.
Measure funnels
See which courses and channels convert by voice.
Proven outcomes
Benefits of voice agents
Teams in education use Vox-Lumen.Ai to answer faster with fewer missed calls.
01
38%
faster inquiry-to-counseling time
02
27%
higher demo show-up rate
03
33%
fewer stalled applications
04
22%
more enrollments per counselor
Connected stack
Integrate with your favorite apps
Vox-Lumen.Ai works with the products you already use. Connect messaging, billing, calendars, and more — so your education voice agents speak the same language as your business.
More industries
Explore more verticals
Same voice platform — tuned call flows and agents for each industry.
Get started
Ready to deploy voice for education?
Start free and put people plus voice agents on the same flows — from first call to booked next step.