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AI Receptionist

AI Receptionist for Luxury Hotels

Elevate guest experience with Vox-Lumen's AI receptionist. Streamline check-ins, reservations, and concierge requests with human-like voice agents.

  • 24/7 Available
  • Human-like Voice
  • VIP-ready

14-day free trial · Free $10 credit

Today's conversations

176

+15% from yesterday

New inquiries

82

Booked

54

Resolved

71

Top queries

  • · Room availability
  • · Late checkout
  • · Spa booking
  • · Airport transfer

Vox-Lumen AI

Hello! I'm your AI luxury hotel assistant.
How can I help you today?
Type your message...

Trusted by leading hotels

Dubai Sky ParkAurora ResortsGrand LumenPearl StayHarbor SuitesDubai Sky ParkAurora ResortsGrand LumenPearl StayHarbor Suites

Enhances luxury hotel check-in with an AI receptionist

40%

Cost reduction

35%

Increase in efficiency

60%

Higher guest satisfaction

25%

Potential business growth

The challenge

With Vox-Lumen, revolutionize your luxury hotel.

  1. 01

    Luxury hotels battle long check-in lines at peak hours.

  2. 02

    Booking errors can cost revenue and reputation.

  3. 03

    Overburdened front desks create wait times and guest attrition.

Human-like voice agents

Built for luxury hotel workflows.

Use advanced voice recognition, real-time analytics, and customizable guest workflows to streamline interactions and empower your hotel's front desk.

Get Started
99.9% UptimeSecure & Compliant24/7 Coverage
  • Handle reservation inquiries 24/7

    Always available to assist your guests.

  • Confirm and modify bookings

    Update, reschedule or cancel with ease.

  • Answer amenities and concierge questions

    Instant answers to common guest queries.

  • Escalate VIP guests to human staff

    Seamless handoff for high-priority requests.

Luxury Hotel voice agent scene

Vox-Lumen AI

Luxury Hotel assistant

Hello! How can I assist you today?

Powerful integrations

Connect Vox-Lumen with your favourite apps.

Integrate with hotel PMS and booking platforms via Zapier or API. Connect Google Calendar, Mailchimp, and messaging tools so every check-in and follow-up feels personalized.

View All Integrations
O

Opera PMS

Hotel Management

Cloudbeds

Hotel Platform

B.

Booking.com

Reservations

Jul17

Google Calendar

Schedule Sync

Mailchimp

Email Marketing

Slack

Team Messaging

Automate tasks & actions

Agents that talk — and get work done.

SMS room confirmation mid-call

Text booking details before the guest hangs up.

Warm-transfer to front desk

Hand VIP callers to staff with full context.

Sync guest data through webhooks

Update PMS profiles in real time from every call.

Email itineraries after booking

Send stay plans, upgrades, and amenity details.

WhatsApp arrival reminders

Nudge guests with check-in tips and offers.

Calendar invites for spa or dining

Book experiences and drop invites automatically.

Our agents are so human-like that most callers can’t tell the difference.

Start a 14-day free trial and get $10 credit to launch luxury hotel voice agents today.