Appointment booking
Match patients to open slots and send confirmations.
SF
Slot Finder
Matches patients to open windows
#1 Healthcare voice agents
Fill appointments and cut no-shows with AI voice scheduling
Book visits, send reminders, and rebook cancellations around the clock — so clinics focus on care, not phone queues.
- Trusted by 1,000+ teams
- 32% fewer appointment no-shows
- 41% faster booking completion
Healthcare workspace
Operations dashboard
Open
128
+12%
In progress
47
+8%
Overdue
9
-18%
Completed
342
+24%
Work order trends
Created Done
Recent activity
Ticket assigned
2m ago
SLA reminder sent
14m ago
Work order closed
31m ago
New request logged
1h ago
Trusted by teams in healthcare
CCareHarbor
CClinicOne
PRPulse Referrals
Google
Slack
Microsoft
Zoom
01 · Main features
Everything your healthcare team needs
Core voice capabilities built for healthcare — from first call to booked next step, with agents in the loop.
24/7 appointment booking
Voice reminder sequences
No-show recovery calls
Specialty routing
EHR and calendar sync
Multilingual support
Urgent escalation
Slot utilization analytics
Workflows
Book the right appointment into the right slot
Capture needs and match capacity without overbooking or hold music.
- ✓Route work to the right owner instantly
- ✓Keep every stage visible in one place
- ✓Cut handoff delays between teams
Workflows preview
Healthcare matching
@ enquiries / Online enquiry form
WHEN
Record created
Interest / category is Healthcare
Show fields (4) + trigger action
Show checklist (1) + assign owner
Automation
Automate reminders and rebooking
Reduce no-shows and keep patients progressing to care.
- ✓Trigger follow-ups without manual chasing
- ✓Escalate when SLAs start to slip
- ✓Keep sequences consistent across sites
Automation preview
Post-enrolment process
WHEN
Stage changes to Won
ACTION
Assign owner + create tasks
SCHEDULE
Follow-up email in 2 days
CONDITION
If no reply → escalate
Portals
Natural voice patients trust
Warm conversations that confirm details and escalate when needed.
- ✓Share live status with clients securely
- ✓Reduce inbound “any update?” messages
- ✓Control exactly what outsiders can see
Portals preview
Portals
Create user type| User type | Users | Created by | Access |
|---|---|---|---|
| Customer | 128 | Admin | Limited |
| Partner | 34 | Ops lead | Shared |
| Internal | 56 | Admin | Full |
AI assist
See show-up and slot health
Dashboards for booking fill, no-shows, and recovery rate.
- ✓Detect repeating issues before they cascade
- ✓Link related tickets into one clear signal
- ✓Suggest the next preventive action
AI assist preview
AI pattern watch
Live · scanning tickets
Repeat failure
HVAC Unit B-12 · same fault 4× this month
AI linked tickets #4821, #4902, #5011, #5088 — likely root cause: worn compressor seal.
4
Similar tickets
6.2d
Avg reopen
86
Risk score
Suggested next step
Open preventive work order, assign HVAC vendor, and notify site manager before next failure.
Create work orderView linked tickets
02 · Use cases
How healthcare teams use Vox-Lumen.Ai
Practical call flows your team can run on day one — from first inquiry to booked next step.
Reminder calls
Reduce no-shows with timed voice nudges before visits.
RA
Reminder Agent
Confirms visits and rebooks no-shows
Follow-up care
Call after visits and escalate urgent callbacks.
FA
Follow-up Agent
Handles post-visit check-in calls
Fill slots
Match patients to open windows without phone ping-pong.
Cut no-shows
Remind and rebook before empty chairs pile up.
Cover after hours
Take booking calls when the desk is closed.
Route urgency
Escalate clinical urgency to the right team.
Share status
Confirm appointments with clear next steps.
See bottlenecks
Spot which specialties stall and why.
Proven outcomes
Benefits of voice agents
Teams in healthcare use Vox-Lumen.Ai to answer faster with fewer missed calls.
01
32%
fewer appointment no-shows
02
41%
faster booking completion
03
25%
better slot utilization
04
18%
higher patient satisfaction
Connected stack
Integrate with your favorite apps
Vox-Lumen.Ai works with the products you already use. Connect messaging, billing, calendars, and more — so your healthcare voice agents speak the same language as your business.
More industries
Explore more verticals
Same voice platform — tuned call flows and agents for each industry.
Get started
Ready to deploy voice for healthcare?
Start free and put people plus voice agents on the same flows — from first call to booked next step.